There are three types of Warranty Service Requests. Please read carefully through the Warranty Service Request types below to determine which type your request most resembles. Then, follow the corresponding instructions as described below.
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Defined as Total Loss of Heat, Total Loss of Electricity, Total Loss of Water, Water leak that cannot be stopped without shutting off all the water to the residence. IMPORTANT: If you need emergency repair service, DO NOT use the online request form. For warranty requests of this nature, please contact the appropriate party below.
Please contact the appropriate service provider immediately using the numbers below to connect with 24-hour emergency services. Take steps to minimize damage including water shutoff.
Defined as issues that include conditions that could cause damage to your home if not addressed (for example, gaps in tile caulking/grout work in tub/shower areas), safety concerns or improperly functioning devices in your home. For all appliance repairs and warranty please contact Mountain High Appliance directly.
Appliance Repair: Mountain High Appliance: 303-951-0520 / [email protected]
These service requests will be accommodated as they are received. Please complete the Warranty Service Request form below and a Boulder Creek representative will be in contact with you within 3 business days.
Defined as issues that include conditions that do not lead to additional damage or improper function of devices or systems in your homes. Items may include; drywall nail pops, rubbing doors, squeaky floors, loose trim, cabinet door alignment, etc.
Please call your HOA management company for all landscape warranties and questions.
These non-urgent service requests will only be accepted at 1 month and/or 11 months after closing. At 1 month and/or 11 months after your closing, please complete the Warranty Service Request form below for all Non-Urgent Service Request items and a Boulder Creek representative will be in contact with you within 3 business days.
Warranty Services provided by Boulder Creek Builders, LLC.
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