NON-EMERGENCY WARRANTY ITEMS
Due to the significant backlog of warranty requests received during our suspension of non-emergency work, please expect a response from our office within 5-7 business days (you will receive an immediate automated response upon submission of your request). We are now scheduling routine warranty work in the order it was received. Newly submitted requests will be delayed 6-8 weeks as we work through this backlog, and we thank you for your patience as we catch up.
EMERGENCY WARRANTY ITEMS
Emergency requests will still be managed through our standard warranty processes and will be addressed as quickly as possible.